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Fire & Water - Cleanup & Restoration

Archived Why SERVPRO Blog Posts

Be Proactive, Not Reactive

6/18/2024 (Permalink)

For a business owner and homeowner, a worst case disaster scenario involving fire or water damage can seem unthinkable until it suddenly becomes a reality. In the aftermath of a disaster, a quick response time by SERVPRO of Northern Las Vegas can help minimize property damage. Owners need to have a quick and convenient emergency disaster plan that connects them with vendors, necessary contacts, and pertinent information when disaster strikes. The SERVPRO Emergency Ready Plan (ERP) is a respected industry tool during a disaster event. An ERP is so valuable, that in the midst of the confusion and panic that often surround a disaster, an owner or manager can be provided a sense of calm and clarity in reaching out for expert help. When building an emergency plan, there are four keys to remember.
1. Identify your facility’s greatest threats in order to assess the overall severity of the event.
During this discovery mode, what are your greatest threats (i.e. fires, tornadoes, floods, etc.)? Look at your locations. Do you have any that would be in a “tornado alley,” at risk for hurricane damage, or subject to deep freezing temperatures? Try to think outside the box.
2. Document all vital information and establish clear communication activities.
An ERP needs to contain critical property information that can help speed up response time after a disaster occurs. Consider including any documented prior loss history, identify and label utility shut off locations, and prioritize your key contacts. Prior loss history can provide first responders and restoration vendors with historical information on your facility’s condition. Proper utility identification will allow for quicker response times for emergency shut off, requests and key contact information is vital to starting the recovery process, allowing you to quickly contact key personnel and answer priority questions.
3. Practice! Practice! Practice! There is no “textbook” event, so expect the unexpected.
You should conduct practice sessions to make sure everyone is clear on the process. Always have clear evacuation routes in your ERP, and set a distribution chain for your disaster recovery plan amongst key contacts and various locations.
4. Keep it updated, and have all necessary information communicated with your insurance company and emergency restoration vendors.
The best way for the recovery to begin is remaining proactive by always keeping your ERP updated. Your SERVPRO® representative can help keep your ERP up-to-date. People will come and go, updates will be made to the facility, and utilities can change. This should be a dynamic document that changes as your business does. If you don’t keep it updated, you’ll be several steps behind when disaster strikes.

2023 Resolution: Plan Ahead

1/26/2024 (Permalink)

With each new year, many people resolve to better themselves or some part of their life. This year, make a resolution to be READY. No one ever plans on a disaster or a water or fire damage to strike, but you can prepare for it. SERVPRO of Northern Las Vegas Emergency READY Profile (ERP) will help ensure your business is “Ready for whatever happens” in 2023. In the event of an emergency, the ERP can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contacts, shut-off valve locations, and priority areas. The ERP also establishes SERVPRO of Northern Las Vegas as your disaster mitigation and restoration provider, giving you access to more than 50 years experience and a system of more than 1,700 franchises strong. The ERP is a no-cost assessment; all it requires is a little time, making it a great value that could save you time and money in the future. By downloading the free SERVPRO READY mobile app, this important information is stored electronically and can be accessed using your mobile device putting immediate help right at your fingertips. Preparation is key to making it through any size disaster, whether it is a small water leak, a large fire, or an area flood. Having a plan in place may help minimize the amount of time your business is inactive and get you back in your building faster following a disaster. Don’t wait until disaster strikes—resolve to be READY by contacting your local  us today to establish your Emergency READY Profile and be “Ready for whatever happens” in
2023. 

Planning Ahead

1/5/2024 (Permalink)

While we only hope to see good things come about in a new year, it is always a good idea to plan ahead for the not so good things? like fire or water damage? that are always an unexpected and unwelcomed disaster. This year, take the time to be "Ready for whatever happens." Preparation and review will help get you through anything in 2024! The SERVPRO Emergency READY Plan (ERP) will help you ensure you and your facility are prepared. The ERP is a comprehensive document containing critical information about your business, including emergency contacts, shut-off valve locations, and priority areas. In the event of an emergency, the ERP can help minimize business interruption by having an immediate plan of action in place for your facility. Whether it is a small water leak, a large fire, or an area flood, having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster. Don't wait until disaster strikes resolve to be ready today. 

National Preparedness

9/21/2023 (Permalink)

As a business owner, insurer, or property manager, you are a leader in your community and have the opportunity to set an example for your employees, customers and community to follow. This year for National Preparedness Month (NPM), join your community in preparing for emergencies and disasters of all types, and lead efforts to encourage the community as a whole to become more prepared. “Disasters happen” and not only devastate individuals and neighborhoods, but entire communities, including businesses of all sizes.

The 2019 theme for National Preparedness Month is Prepared, Not Scared. Be Ready for Disasters. You can become prepared for a disaster by taking three simple steps:

  • Have a plan to stay in business
  • Encourage your employees to become ready
  • Protect your investment

We must work together as a team to ensure that our families, businesses, places of worship, and neighborhoods are ready for any type of disaster that can potentially affect your local community. At Ready.gov/business, companies like yours can find vital information on how to begin preparing their organization and addressing their unique needs during an emergency situation. You can also contact SERVPRO of Northern Las Vegas to find out more on how to be ready when disaster strikes with the SERVPRO Emergency READY Program. 

Hoarding is a Serious Situation

6/12/2023 (Permalink)

According to The Mayo Clinic, “Hoarding disorder is a persistent difficulty discarding or parting with possessions because of a perceived need to save them. A person with hoarding disorder experiences distress at the thought of getting rid of the items. Excessive accumulation of items, regardless of actual value, occurs.” Many people with hoarding disorder do not find their habits to be a problem. Hoarded items are often things others would throw away or look at as junk or garbage such as old newspapers, junk mail, or packaging.
Hoarding can lead to homes filled with extreme clutter to full capacity from years of accumulation, making living conditions unsanitary and crowded. Bugs, fleas, rats, and other vermin may be present, at which point an exterminator would need to be called. At times, hoarding may spread to outside the home as well, to storage facilities, or even the garage or yard.

SERVPRO of Northern Las Vegas encounter hoarding situations several different ways. Often, we are called for a fire or water loss and find the hoarding situation when they arrive on-site. We will communicate with the insurance company regarding their contents coverage, and after approval, contents can be packed out and possibly cleaned, dried, and stored by the SERVPRO of Northern Las Vegas or relocated to a storage facility so work on the fire or water loss can begin.
Another way we encounter hoarding jobs is through calls from landlords, case workers, real estate agents, or family members, often after the death of a loved one. In these situations, the crew will see if they should look for any items of importance while they clean the job. Sometimes family members will come and try to help the hoarder sort through their contents as well.

Each case is very different, and hoarding jobs are often sensitive situations, but SERVPRO of Northern Las Vegas are here to help make it “Like it never even happened.” If you encounter a hoarding situation at one of your properties or with your insureds, call SERVPRO of Northern Las Vegas today.

Hoarding: a Serious Situation

4/27/2023 (Permalink)

According to The Mayo Clinic, “A hoarding disorder is a persistent difficulty discarding or parting with possessions because of a perceived need to save them. A person with hoarding disorder experiences distress at the thought of getting rid of the items. Excessive accumulation of items, regardless of actual value, occurs.” Many people with a hoarding disorder do not find their habits to be a problem.

Hoarded items are often things others would throw away or look at as junk or garbage, such as old newspapers, junk mail, or packaging. Hoarding can lead to homes filled with extreme clutter to full capacity from years of accumulation, making living conditions unsanitary and crowded. Bugs, fleas, rats and other vermin may be present, at which point an exterminator would need to be called. At times, hoarding may spread to outside the home as well, to storage facilities, or even the garage or yard.


SERVPRO of Northern Las Vegas encounter hoarding situations in several different ways. Often, SERVPRO of Northern Las Vegas is called for a fire or water loss and find the hoarding situation when they arrive on-site. SERVPRO of Northern Las Vegas will communicate with the insurance company regarding their contents coverage, and after approval, contents can be packed out and possibly cleaned, dried, and stored by SERVPRO of Northern Las Vegas so work on the fire or water loss can begin.

Another way SERVPRO of Northern Las Vegas  encounter hoarding jobs is through calls from landlords, case workers, real estate agents, or family members, often after the death of a loved one. In these situations, the crew will see if they should look for any items of importance while they clean the job. Sometimes, family members will come and try to help the hoarder sort through their contents as well. Each case is very different, and hoarding jobs are often sensitive situations, but SERVPRO of Northern Las Vegas are here to help make it “Like it never even happened.” If you encounter a hoarding situation at one of your properties or with your insureds, call SERVPRO of Northern Las Vegas today.

Planning Ahead

1/10/2023 (Permalink)

While we only hope to see good things come about in a new year, it is always a good idea to plan ahead for the not so good things?like fire or water damage?that are always an unexpected and unwelcomed disaster. This year, take the time to be "Ready for whatever happens." Preparation and review will help get you through anything in 2023! The SERVPRO Emergency READY Plan (ERP) will help you ensure you and your facility are prepared. The ERP is a comprehensive document containing critical information about your business, including emergency contacts, shut-off valve locations, and priority areas. In the event of an emergency, the ERP can help minimize business interruption by having an immediate plan of action in place for your facility. Whether it is a small water leak, a large fire, or an area flood, having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster. Don't wait until disaster strikes?resolve to be ready today. 

National Preparedness

9/19/2022 (Permalink)

As a business owner, insurer, or property manager, you are a leader in your community and have the opportunity to set an example for your employees, customers and community to follow. This year for National Preparedness Month (NPM), join your community in preparing for emergencies and disasters of all types, and lead efforts to encourage the community as a whole to become more prepared. “Disasters happen” and not only devastate individuals and neighborhoods, but entire communities, including businesses of all sizes.

The 2019 theme for National Preparedness Month is Prepared, Not Scared. Be Ready for Disasters. You can become prepared for a disaster by taking three simple steps:

  • Have a plan to stay in business
  • Encourage your employees to become ready
  • Protect your investment

We must work together as a team to ensure that our families, businesses, places of worship, and neighborhoods are ready for any type of disaster that can potentially affect your local community. At Ready.gov/business, companies like yours can find vital information on how to begin preparing their organization and addressing their unique needs during an emergency situation. You can also contact SERVPRO of Northern Las Vegas to find out more on how to be ready when disaster strikes with the SERVPRO Emergency READY Program. 

Be Proactive, Not Reactive

6/16/2022 (Permalink)

For a business owner and homeowner, a worst case disaster scenario involving fire or water damage can seem unthinkable until it suddenly becomes a reality. In the aftermath of a disaster, a quick response time by SERVPRO of Northern Las Vegas can help minimize property damage. Owners need to have a quick and convenient emergency disaster plan that connects them with vendors, necessary contacts, and pertinent information when disaster strikes. The SERVPRO Emergency Ready Plan (ERP) is a respected industry tool during a disaster event. An ERP is so valuable, that in the midst of the confusion and panic that often surround a disaster, an owner or manager can be provided a sense of calm and clarity in reaching out for expert help. When building an emergency plan, there are four keys to remember.
1. Identify your facility’s greatest threats in order to assess the overall severity of the event.
During this discovery mode, what are your greatest threats (i.e. fires, tornadoes, floods, etc.)? Look at your locations. Do you have any that would be in a “tornado alley,” at risk for hurricane damage, or subject to deep freezing temperatures? Try to think outside the box.
2. Document all vital information and establish clear communication activities.
An ERP needs to contain critical property information that can help speed up response time after a disaster occurs. Consider including any documented prior loss history, identify and label utility shut off locations, and prioritize your key contacts. Prior loss history can provide first responders and restoration vendors with historical information on your facility’s condition. Proper utility identification will allow for quicker response times for emergency shut off, requests and key contact information is vital to starting the recovery process, allowing you to quickly contact key personnel and answer priority questions.
3. Practice! Practice! Practice! There is no “textbook” event, so expect the unexpected.
You should conduct practice sessions to make sure everyone is clear on the process. Always have clear evacuation routes in your ERP, and set a distribution chain for your disaster recovery plan amongst key contacts and various locations.
4. Keep it updated, and have all necessary information communicated with your insurance company and emergency restoration vendors.
The best way for the recovery to begin is remaining proactive by always keeping your ERP updated. Your SERVPRO representative can help keep your ERP up-to-date. People will come and go, updates will be made to the facility, and utilities can change. This should be a dynamic document that changes as your business does. If you don’t keep it updated, you’ll be several steps behind when disaster strikes.

Hoarding is a Serious Situation

6/10/2022 (Permalink)

According to The Mayo Clinic, “Hoarding disorder is a persistent difficulty discarding or parting with possessions because of a perceived need to save them. A person with hoarding disorder experiences distress at the thought of getting rid of the items. Excessive accumulation of items, regardless of actual value, occurs.” Many people with hoarding disorder do not find their habits to be a problem. Hoarded items are often things others would throw away or look at as junk or garbage such as old newspapers, junk mail, or packaging.
Hoarding can lead to homes filled with extreme clutter to full capacity from years of accumulation, making living conditions unsanitary and crowded. Bugs, fleas, rats, and other vermin may be present, at which point an exterminator would need to be called. At times, hoarding may spread to outside the home as well, to storage facilities, or even the garage or yard.

SERVPRO of Northern Las Vegas encounter hoarding situations several different ways. Often, we are called for a fire or water loss and find the hoarding situation when they arrive on-site. We will communicate with the insurance company regarding their contents coverage, and after approval, contents can be packed out and possibly cleaned, dried, and stored by the SERVPRO of Northern Las Vegas or relocated to a storage facility so work on the fire or water loss can begin.
Another way we encounter hoarding jobs is through calls from landlords, case workers, real estate agents, or family members, often after the death of a loved one. In these situations, the crew will see if they should look for any items of importance while they clean the job. Sometimes family members will come and try to help the hoarder sort through their contents as well.

Each case is very different, and hoarding jobs are often sensitive situations, but SERVPRO of Northern Las Vegas are here to help make it “Like it never even happened.” If you encounter a hoarding situation at one of your properties or with your insureds, call SERVPRO of Northern Las Vegas today.

Call the Cleanup Team that is Faster to any Size Disaster

5/18/2022 (Permalink)

Your disaster may not always be fire and water related, but at SERVPRO of Northern Las Vegas, we are still here to help when it comes to other situations. Inside this issue, biohazard, crime scene cleanup, and vandalism services are highlighted. These are services you may never think of until a related disaster strikes you or your insured’s home, business, or property. Equipped with the knowledge, experience, and training, we will start helping the moment you call.
In this issue, we also look at National building safety month. This month brings awareness to industry professionals as well as the general public on keeping the buildings they enter on a daily basis safe and up to codes. This month is presented by the International Code Council (ICC). Check out the disaster safety and mitigation tips from the ICC to help you plan for events such as high winds or hurricanes, tornadoes, wildfires, or floods. When disaster strikes, make sure you have experienced professionals on the line. No matter how big or small, SERVPRO of Northern Las Vegas will be ready to help make your property damage “Like it never even happened.”

What to do Before Help Arrives

4/13/2022 (Permalink)

A fire can leave behind soot, smoke damage and a host of other problems. Ceilings, walls, woodwork, carpeting, and floors will often need a thorough professional cleaning. If your home or business suffers a fire, it is important to take the appropriate steps to prevent further damage until SERVPRO of Northern Las Vegas arrives. The following tips may help reduce damage and increase chances of a successful restoration. 

DO: 

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpet.
  • Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork.
  • Place dry, colorfast towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer/refrigerator completely and prop doors open to help prevent odor.
  • Wipe soot from chrome kitchen/bathroom faucets, trim and appliances, then protect these surfaces with a light coating of lubricant.
  • If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks and tubs to avoid freezing pipes and fixtures.
  • Change HVAC filters; leave system off until a trained professional can check the system.
  • Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.

DON'T: 

  • Don’t attempt to wash any walls or painted surfaces without first contacting SERVPRO of Northern Las Vegas, 702-656-0230.
  • Don’t attempt to shampoo carpet or upholstered furniture without first consulting SERVPRO of Northern Las Vegas. 
  • Do not attempt to clean any electrical appliances (TV sets, radios, etc.) that may have been close to fire, heat or water without first consulting an authorized repair service.
  • Do not consume any food or beverages that may have been stored close to fire, heat or water, as they may be contaminated.
  • If ceiling is wet, do not turn on ceiling fans.
  • Wiring may be wet or damaged and cause electrical shock, and air movement may create secondary damage.
  • Don’t send garments to the dry cleaner.
  • Improper cleaning may set in smoke odor.

Hoarding: a Serious Situation

4/8/2022 (Permalink)

According to The Mayo Clinic, “A hoarding disorder is a persistent difficulty discarding or parting with possessions because of a perceived need to save them. A person with hoarding disorder experiences distress at the thought of getting rid of the items. Excessive accumulation of items, regardless of actual value, occurs.” Many people with a hoarding disorder do not find their habits to be a problem.

Hoarded items are often things others would throw away or look at as junk or garbage, such as old newspapers, junk mail, or packaging. Hoarding can lead to homes filled with extreme clutter to full capacity from years of accumulation, making living conditions unsanitary and crowded. Bugs, fleas, rats and other vermin may be present, at which point an exterminator would need to be called. At times, hoarding may spread to outside the home as well, to storage facilities, or even the garage or yard.


SERVPRO of Northern Las Vegas encounter hoarding situations in several different ways. Often, SERVPRO of Northern Las Vegas is called for a fire or water loss and find the hoarding situation when they arrive on-site. SERVPRO of Northern Las Vegas will communicate with the insurance company regarding their contents coverage, and after approval, contents can be packed out and possibly cleaned, dried, and stored by SERVPRO of Northern Las Vegas so work on the fire or water loss can begin.

Another way SERVPRO of Northern Las Vegas  encounter hoarding jobs is through calls from landlords, case workers, real estate agents, or family members, often after the death of a loved one. In these situations, the crew will see if they should look for any items of importance while they clean the job. Sometimes, family members will come and try to help the hoarder sort through their contents as well. Each case is very different, and hoarding jobs are often sensitive situations, but SERVPRO of Northern Las Vegas are here to help make it “Like it never even happened.” If you encounter a hoarding situation at one of your properties or with your insureds, call SERVPRO of Northern Las Vegas today.

2022 Resolution: Plan Ahead

1/14/2022 (Permalink)

With each new year, many people resolve to better themselves or some part of their life. This year, make a resolution to be READY. No one ever plans on a disaster or a water or fire damage to strike, but you can prepare for it. SERVPRO of Northern Las Vegas Emergency READY Profile (ERP) will help ensure your business is “Ready for whatever happens” in 2022. In the event of an emergency, the ERP can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contacts, shut-off valve locations, and priority areas. The ERP also establishes SERVPRO of Northern Las Vegas as your disaster mitigation and restoration provider, giving you access to more than 50 years experience and a system of more than 1,700 franchises strong. The ERP is a no-cost assessment; all it requires is a little time, making it a great value that could save you time and money in the future. By downloading the free SERVPRO READY mobile app, this important information is stored electronically and can be accessed using your mobile device putting immediate help right at your fingertips. Preparation is key to making it through any size disaster, whether it is a small water leak, a large fire, or an area flood. Having a plan in place may help minimize the amount of time your business is inactive and get you back in your building faster following a disaster. Don’t wait until disaster strikes—resolve to be READY by contacting your local  us today to establish your Emergency READY Profile and be “Ready for whatever happens” in
2022. 

When they call you, call SERVPRO

10/12/2021 (Permalink)

Mitigation requires quick action. The faster SERVPRO of Northern Las Vegas arrives on-site to perform fire, smoke, and soot cleanup and restoration, the better the results—including lower claim costs. Within four hours of a loss notification, SERVPRO of Northern Las Vegas will be on-site to help ensure a fire damage is handled properly by utilizing the following services:
Structural Cleaning
After a smoke or fire damage, ceilings, walls, woodwork, carpeting, and floors will often need a thorough cleaning. Your experienced local SERVPRO of Northern Las Vegas will pretest to determine the extent of damage, then use the specific equipment and cleaning products required to clean and protect the different types of surfaces found within the structure.
Contents Cleaning
All of the restorable contents in the affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies, and upholstery. SERVPRO of Northern Las Vegas can provide wet or dry cleaning services. Additionally, all of the other restorable contents will be cleaned and deodorized to preloss condition. This includes electronics, art, wood furniture, kitchen items, clothing, bedding, and much more. Finally,
SERVPRO of Northern Las Vegas can provide an inventory list of all “to be claimed” items for agents and their policyholders.
Deodorization
SERVPRO of Northern Las Vegas provide specialized services that rid your insured’s home or place of business of offensive odors left behind by fire or smoke damage. SERVPRO of Northern Las Vegas do not merely cover up lingering odors with a fragrance; we seek out the sources of the odor and remove them.

Did You Know:

8/23/2021 (Permalink)

Did you know that 89% of consumers said they are hesitant about returning to brick-and-mortar establishments according to a recent survey? And of those, 40% say that cleanliness is a major factor for concern? We all know they aren’t talking about dirt. They are talking the invisible germs and pathogens that we can’t see. They are talking about corona virus, and patrons and employees want to feel safe and secure when America does reopen for business.
The COVID-19 pandemic has changed what it means to be clean. I am thrilled that we are part of the solution to get the country back, whether that is back to work, back to business, back to school, or back to community. I am excited to tell everyone about a new program we are rolling out to take our COVID-related proactive cleaning work to a whole new level, or a “higher standard of clean.” The Certified: SERVPRO Cleaned program is a cleaning and disinfecting program that will lend our industry-leading cleanup and remediation expertise to businesses and other community spaces as they reopen their doors. This program will give patrons and employees peace of mind that the space has been protected by SERVPRO of Northern Las Vegas, the authority on what it means to be clean.

Be Proactive, Not Reactive

8/20/2021 (Permalink)

For a business owner and homeowner, a worst case disaster scenario involving fire or water damage can seem unthinkable until it suddenly becomes a reality. In the aftermath of a disaster, a quick response time by SERVPRO of Northern Las Vegas can help minimize property damage. Owners need to have a quick and convenient emergency disaster plan that connects them with vendors, necessary contacts, and pertinent information when disaster strikes. The SERVPRO Emergency Ready Plan (ERP) is a respected industry tool during a disaster event. An ERP is so valuable, that in the midst of the confusion and panic that often surround a disaster, an owner or manager can be provided a sense of calm and clarity in reaching out for expert help. When building an emergency plan, there are four keys to remember.
1. Identify your facility’s greatest threats in order to assess the overall severity of the event.
During this discovery mode, what are your greatest threats (i.e. fires, tornadoes, floods, etc.)? Look at your locations. Do you have any that would be in a “tornado alley,” at risk for hurricane damage, or subject to deep freezing temperatures? Try to think outside the box.
2. Document all vital information and establish clear communication activities.
An ERP needs to contain critical property information that can help speed up response time after a disaster occurs. Consider including any documented prior loss history, identify and label utility shut off locations, and prioritize your key contacts. Prior loss history can provide first responders and restoration vendors with historical information on your facility’s condition. Proper utility identification will allow for quicker response times for emergency shut off, requests and key contact information is vital to starting the recovery process, allowing you to quickly contact key personnel and answer priority questions.
3. Practice! Practice! Practice! There is no “textbook” event, so expect the unexpected.
You should conduct practice sessions to make sure everyone is clear on the process. Always have clear evacuation routes in your ERP, and set a distribution chain for your disaster recovery plan amongst key contacts and various locations.
4. Keep it updated, and have all necessary information communicated with your insurance company and emergency restoration vendors.
The best way for the recovery to begin is remaining proactive by always keeping your ERP updated. Your SERVPRO representative can help keep your ERP up-to-date. People will come and go, updates will be made to the facility, and utilities can change. This should be a dynamic document that changes as your business does. If you don’t keep it updated, you’ll be several steps behind when disaster strikes.

Call the Cleanup Team that is Faster to any Size Disaster

5/21/2021 (Permalink)

Your disaster may not always be fire and water related, but at SERVPRO of Northern Las Vegas, we are still here to help when it comes to other situations. Inside this issue, biohazard, crime scene cleanup, and vandalism services are highlighted. These are services you may never think of until a related disaster strikes you or your insured’s home, business, or property. Equipped with the knowledge, experience, and training, we will start helping the moment you call.
In this issue, we also look at National building safety month. This month brings awareness to industry professionals as well as the general public on keeping the buildings they enter on a daily basis safe and up to codes. This month is presented by the International Code Council (ICC). Check out the disaster safety and mitigation tips from the ICC to help you plan for events such as high winds or hurricanes, tornadoes, wildfires, or floods. When disaster strikes, make sure you have experienced professionals on the line. No matter how big or small, SERVPRO of Northern Las Vegas will be ready to help make your property damage “Like it never even happened.”

What to do Before Help Arrives

4/9/2021 (Permalink)

A fire can leave behind soot, smoke damage and a host of other problems. Ceilings, walls, woodwork, carpeting, and floors will often need a thorough professional cleaning. If your home or business suffers a fire, it is important to take the appropriate steps to prevent further damage until SERVPRO of Northern Las Vegas arrives. The following tips may help reduce damage and increase chances of a successful restoration. 

DO: 

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpet.
  • Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork.
  • Place dry, colorfast towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer/refrigerator completely and prop doors open to help prevent odor.
  • Wipe soot from chrome kitchen/bathroom faucets, trim and appliances, then protect these surfaces with a light coating of lubricant.
  • If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks and tubs to avoid freezing pipes and fixtures.
  • Change HVAC filters; leave system off until a trained professional can check the system.
  • Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.

DON'T: 

  • Don’t attempt to wash any walls or painted surfaces without first contacting SERVPRO of Northern Las Vegas, 702-656-0230.
  • Don’t attempt to shampoo carpet or upholstered furniture without first consulting SERVPRO of Northern Las Vegas. 
  • Do not attempt to clean any electrical appliances (TV sets, radios, etc.) that may have been close to fire, heat or water without first consulting an authorized repair service.
  • Do not consume any food or beverages that may have been stored close to fire, heat or water, as they may be contaminated.
  • If ceiling is wet, do not turn on ceiling fans.
  • Wiring may be wet or damaged and cause electrical shock, and air movement may create secondary damage.
  • Don’t send garments to the dry cleaner.
  • Improper cleaning may set in smoke odor.

Hoarding: a Serious Situation

4/7/2021 (Permalink)

According to The Mayo Clinic, “A hoarding disorder is a persistent difficulty discarding or parting with possessions because of a perceived need to save them. A person with hoarding disorder experiences distress at the thought of getting rid of the items. Excessive accumulation of items, regardless of actual value, occurs.” Many people with a hoarding disorder do not find their habits to be a problem.

Hoarded items are often things others would throw away or look at as junk or garbage, such as old newspapers, junk mail, or packaging. Hoarding can lead to homes filled with extreme clutter to full capacity from years of accumulation, making living conditions unsanitary and crowded. Bugs, fleas, rats and other vermin may be present, at which point an exterminator would need to be called. At times, hoarding may spread to outside the home as well, to storage facilities, or even the garage or yard.


SERVPRO of Northern Las Vegas encounter hoarding situations in several different ways. Often, SERVPRO of Northern Las Vegas is called for a fire or water loss and find the hoarding situation when they arrive on-site. SERVPRO of Northern Las Vegas will communicate with the insurance company regarding their contents coverage, and after approval, contents can be packed out and possibly cleaned, dried, and stored by SERVPRO of Northern Las Vegas so work on the fire or water loss can begin.

Another way SERVPRO of Northern Las Vegas  encounter hoarding jobs is through calls from landlords, case workers, real estate agents, or family members, often after the death of a loved one. In these situations, the crew will see if they should look for any items of importance while they clean the job. Sometimes, family members will come and try to help the hoarder sort through their contents as well. Each case is very different, and hoarding jobs are often sensitive situations, but SERVPRO of Northern Las Vegas are here to help make it “Like it never even happened.” If you encounter a hoarding situation at one of your properties or with your insureds, call SERVPRO of Northern Las Vegas today.

2021 Resolution: Plan Ahead

1/15/2021 (Permalink)

With each new year, many people resolve to better themselves or some part of their life. This year, make a resolution to be READY. No one ever plans on a disaster or a water or fire damage to strike, but you can prepare for it. SERVPRO of Northern Las Vegas Emergency READY Profile (ERP) will help ensure your business is “Ready for whatever happens” in 2021. In the event of an emergency, the ERP can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contacts, shut-off valve locations, and priority areas. The ERP also establishes SERVPRO of Northern Las Vegas as your disaster mitigation and restoration provider, giving you access to more than 50 years experience and a system of more than 1,700 franchises strong. The ERP is a no-cost assessment; all it requires is a little time, making it a great value that could save you time and money in the future. By downloading the free SERVPRO READY mobile app, this important information is stored electronically and can be accessed using your mobile device putting immediate help right at your fingertips. Preparation is key to making it through any size disaster, whether it is a small water leak, a large fire, or an area flood. Having a plan in place may help minimize the amount of time your business is inactive and get you back in your building faster following a disaster. Don’t wait until disaster strikes—resolve to be READY by contacting your local  us today to establish your Emergency READY Profile® and be “Ready for whatever happens” in
2021. 

When they call you, call SERVPRO

10/8/2020 (Permalink)

Mitigation requires quick action. The faster SERVPRO of Northern Las Vegas arrives on-site to perform fire, smoke, and soot cleanup and restoration, the better the results—including lower claim costs. Within four hours of a loss notification, SERVPRO of Northern Las Vegas will be on-site to help ensure a fire damage is handled properly by utilizing the following services:
Structural Cleaning
After a smoke or fire damage, ceilings, walls, woodwork, carpeting, and floors will often need a thorough cleaning. Your experienced local SERVPRO of Northern Las Vegas will pretest to determine the extent of damage, then use the specific equipment and cleaning products required to clean and protect the different types of surfaces found within the structure.
Contents Cleaning
All of the restorable contents in the affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies, and upholstery. SERVPRO of Northern Las Vegas can provide wet or dry cleaning services. Additionally, all of the other restorable contents will be cleaned and deodorized to preloss condition. This includes electronics, art, wood furniture, kitchen items, clothing, bedding, and much more. Finally,
SERVPRO of Northern Las Vegas can provide an inventory list of all “to be claimed” items for agents and their policyholders.
Deodorization
SERVPRO of Northern Las Vegas provide specialized services that rid your insured’s home or place of business of offensive odors left behind by fire or smoke damage. SERVPRO of Northern Las Vegas do not merely cover up lingering odors with a fragrance; we seek out the sources of the odor and remove them.

How to Destroy Odors with Deodorization

7/30/2020 (Permalink)

Even a small fire can cause odors for years to come if the affected areas are not properly cleaned and deodorized. Fire, smoke and soot damage in your home or business can create unpleasant and potentially permanent problems.

As various materials burn, the smoke produced travels throughout the structure, leaving odorous residues and deposits on surfaces and in hard-to-reach places. Unless fast, professional action is taken, these residues and deposits can cause permanent damage to contents and may result in resurfacing odors.

With technicians certified by the Institute of Inspection, Cleaning and Restoration (IICRC), SERVPRO of Northern Las Vegas provides specialized services that can rid your home or business of offensive odors left by fire or smoke damage. We here at SERVPRO of Northern Las Vegas do not cover up lingering odors with a fragrance; we seek out and remove the sources of the odor. Once the source is found, SERVPRO’s own proprietary line of cleaning products is used to treat and prevent the odor from returning. Any restorable items in the affected areas will also be professionally cleaned and deodorized, including furniture, draperies and upholstery, electronics, art, flooring, walls, ceilings, HVAC air ducts, and more. Ask us to explain the various deodorization methods available and which will work best for you. 

If you or a customer suffer a fire damage or some other accident and require deodorization services, contact SERVPRO® of Northern Las Vegas. Whether it’s fire, water, or mold damage, or just a stubborn odor that refuses to go away, we’ll help make it “Like it never even happened.”

Be Proactive, Not Reactive

6/25/2020 (Permalink)

For a business owner and homeowner, a worst case disaster scenario involving fire or water damage can seem unthinkable until it suddenly becomes a reality. In the aftermath of a disaster, a quick response time by SERVPRO of Northern Las Vegas can help minimize property damage. Owners need to have a quick and convenient emergency disaster plan that connects them with vendors, necessary contacts, and pertinent information when disaster strikes. The SERVPRO Emergency Ready Plan (ERP) is a respected industry tool during a disaster event. An ERP is so valuable, that in the midst of the confusion and panic that often surround a disaster, an owner or manager can be provided a sense of calm and clarity in reaching out for expert help. When building an emergency plan, there are four keys to remember.
1. Identify your facility’s greatest threats in order to assess the overall severity of the event.
During this discovery mode, what are your greatest threats (i.e. fires, tornadoes, floods, etc.)? Look at your locations. Do you have any that would be in a “tornado alley,” at risk for hurricane damage, or subject to deep freezing temperatures? Try to think outside the box.
2. Document all vital information and establish clear communication activities.
An ERP needs to contain critical property information that can help speed up response time after a disaster occurs. Consider including any documented prior loss history, identify and label utility shut off locations, and prioritize your key contacts. Prior loss history can provide first responders and restoration vendors with historical information on your facility’s condition. Proper utility identification will allow for quicker response times for emergency shut off, requests and key contact information is vital to starting the recovery process, allowing you to quickly contact key personnel and answer priority questions.
3. Practice! Practice! Practice! There is no “textbook” event, so expect the unexpected.
You should conduct practice sessions to make sure everyone is clear on the process. Always have clear evacuation routes in your ERP, and set a distribution chain for your disaster recovery plan amongst key contacts and various locations.
4. Keep it updated, and have all necessary information communicated with your insurance company and emergency restoration vendors.
The best way for the recovery to begin is remaining proactive by always keeping your ERP updated. Your SERVPRO representative can help keep your ERP up-to-date. People will come and go, updates will be made to the facility, and utilities can change. This should be a dynamic document that changes as your business does. If you don’t keep it updated, you’ll be several steps behind when disaster strikes.

Hoarding is a Serious Situation

6/8/2020 (Permalink)

According to The Mayo Clinic, “Hoarding disorder is a persistent difficulty discarding or parting with possessions because of a perceived need to save them. A person with hoarding disorder experiences distress at the thought of getting rid of the items. Excessive accumulation of items, regardless of actual value, occurs.” Many people with hoarding disorder do not find their habits to be a problem. Hoarded items are often things others would throw away or look at as junk or garbage such as old newspapers, junk mail, or packaging.
Hoarding can lead to homes filled with extreme clutter to full capacity from years of accumulation, making living conditions unsanitary and crowded. Bugs, fleas, rats, and other vermin may be present, at which point an exterminator would need to be called. At times, hoarding may spread to outside the home as well, to storage facilities, or even the garage or yard.

SERVPRO of Northern Las Vegas encounter hoarding situations several different ways. Often, we are called for a fire or water loss and find the hoarding situation when they arrive on-site. We will communicate with the insurance company regarding their contents coverage, and after approval, contents can be packed out and possibly cleaned, dried, and stored by the SERVPRO of Northern Las Vegas or relocated to a storage facility so work on the fire or water loss can begin.
Another way we encounter hoarding jobs is through calls from landlords, case workers, real estate agents, or family members, often after the death of a loved one. In these situations, the crew will see if they should look for any items of importance while they clean the job. Sometimes family members will come and try to help the hoarder sort through their contents as well.

Each case is very different, and hoarding jobs are often sensitive situations, but SERVPRO of Northern Las Vegas are here to help make it “Like it never even happened.” If you encounter a hoarding situation at one of your properties or with your insureds, call SERVPRO of Northern Las Vegas today.

Call the Cleanup Team that is Faster to any Size Disaster

5/21/2020 (Permalink)

Your disaster may not always be fire and water related, but at SERVPRO of Northern Las Vegas, we are still here to help when it comes to other situations. Inside this issue, biohazard, crime scene cleanup, and vandalism services are highlighted. These are services you may never think of until a related disaster strikes you or your insured’s home, business, or property. Equipped with the knowledge, experience, and training, we will start helping the moment you call.
In this issue, we also look at National building safety month. This month brings awareness to industry professionals as well as the general public on keeping the buildings they enter on a daily basis safe and up to codes. This month is presented by the International Code Council (ICC). Check out the disaster safety and mitigation tips from the ICC to help you plan for events such as high winds or hurricanes, tornadoes, wildfires, or floods. When disaster strikes, make sure you have experienced professionals on the line. No matter how big or small, SERVPRO of Northern Las Vegas will be ready to help make your property damage “Like it never even happened.”

What to do Before Help Arrives

4/23/2020 (Permalink)

A fire can leave behind soot, smoke damage and a host of other problems. Ceilings, walls, woodwork, carpeting, and floors will often need a thorough professional cleaning. If your home or business suffers a fire, it is important to take the appropriate steps to prevent further damage until SERVPRO of Northern Las Vegas arrives. The following tips may help reduce damage and increase chances of a successful restoration. 

DO: 

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpet.
  • Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork.
  • Place dry, colorfast towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer/refrigerator completely and prop doors open to help prevent odor.
  • Wipe soot from chrome kitchen/bathroom faucets, trim and appliances, then protect these surfaces with a light coating of lubricant.
  • If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks and tubs to avoid freezing pipes and fixtures.
  • Change HVAC filters; leave system off until a trained professional can check the system.
  • Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.

DON'T: 

  • Don’t attempt to wash any walls or painted surfaces without first contacting SERVPRO of Northern Las Vegas, 702-656-0230.
  • Don’t attempt to shampoo carpet or upholstered furniture without first consulting SERVPRO of Northern Las Vegas. 
  • Do not attempt to clean any electrical appliances (TV sets, radios, etc.) that may have been close to fire, heat or water without first consulting an authorized repair service.
  • Do not consume any food or beverages that may have been stored close to fire, heat or water, as they may be contaminated.
  • If ceiling is wet, do not turn on ceiling fans.
  • Wiring may be wet or damaged and cause electrical shock, and air movement may create secondary damage.
  • Don’t send garments to the dry cleaner.
  • Improper cleaning may set in smoke odor.

Destroy Odors with Deodorization

4/9/2020 (Permalink)

Even a small fire can cause odors for years to come if the affected areas are not properly cleaned and deodorized. Fire, smoke, and soot damage in your home or business can create unpleasant and potentially permanent problems. Other odors that may require deodorization:
• Cigarette Smoke
• Pet Odors
• Decomposition
• Mold

As various materials burn, the smoke produced travels throughout the structure, leaving odorous residues and deposits on surfaces and in hard-to reach places. Unless fast, professional action is taken, these residues and deposits can cause permanent damage to contents and may result in resurfacing odors.

With technicians certified by the Institute of Inspection, Cleaning and Restoration (IICRC), SERVPRO of Northern Las Vegas provide specialized services that can rid your home or business of offensive odors left by fire or smoke damage. SERVPRO of Northern Las Vegas do not cover up lingering odors with a fragrance; they seek out and remove the source of the odor. Once the source is found,
SERVPRO’s own proprietary line of cleaning products is used to treat and prevent the odor from returning. Any restorable item in affected areas will also be professionally cleaned and deodorized, including furniture, draperies and upholstery, electronics, art, flooring, walls, ceilings, HVAC air ducts and more.
Ask SERVPRO of Northern Las Vegas to explain the various deodorization methods available and which one will work best for you. If you or one of your customers suffer a fire damage or some other accident and require deodorization services, contact SERVPRO of Northern Las Vegas immediately. Whether it’s fire, water, or mold damage or just a stubborn odor that refuses to go away, we’ll help make it “Like it never even happened.” 

When they call you, call SERVPRO

10/9/2019 (Permalink)

Mitigation requires quick action. The faster SERVPRO of Northern Las Vegas arrives on-site to perform fire, smoke, and soot cleanup and restoration, the better the results—including lower claim costs. Within four hours of a loss notification,SERVPRO of Northern Las Vegas will be on-site to help ensure a fire damage is handled properly by utilizing the following services:
Structural Cleaning
After a smoke or fire damage, ceilings, walls, woodwork, carpeting, and floors will often need a thorough cleaning. Your experienced local SERVPRO of Northern Las Vegas will pretest to determine the extent of damage, then use the specific equipment and cleaning products required to clean and protect the different types of surfaces found within the structure.
Contents Cleaning
All of the restorable contents in the affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies, and upholstery. SERVPRO of Northern Las Vegas can provide wet or dry cleaning services. Additionally, all of the other restorable contents will be cleaned and deodorized to preloss condition. This includes electronics, art, wood furniture, kitchen items, clothing, bedding, and much more. Finally,
SERVPRO of Northern Las Vegas can provide an inventory list of all “to be claimed” items for agents and their policyholders.
Deodorization
SERVPRO of Northern Las Vegas provide specialized services that rid your insured’s home or place of business of offensive odors left behind by fire or smoke damage. SERVPRO of Northern Las Vegas do not merely cover up lingering odors with a fragrance; we seek out the sources of the odor and remove them.

Why the Emergency READY Profile?

9/9/2019 (Permalink)

National Preparedness Month is the perfect opportunity to share the benefits of having a readiness plan in place with your customers, business, and family. The SERVPRO Emergency READY Profile (ERP) will help ensure you and your business are “Ready for whatever happens.” In the event of an emergency, the SERVPRO Emergency READY Profile can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contact information, shut-off valve locations, and priority areas. The ERP is also accessible online using your computer or tablet; download SERVPRO’s free Ready Plan app to access this information at any time using your smartphone or tablet.
The ERP establishes SERVPRO of Northern Las Vegas as your disaster mitigation and restoration provider, giving you access to more than 50 years experience and a system more than 1,700 Franchises strong. Knowing what to do and who to call in advance is key to quick response and timely mitigation. Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster.
Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire, or an area flood. The best time to plan for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but now, you can plan for it. The ERP is a no-cost assessment; all it requires is a little time, making it a great value that could save a lot of time in the future. Call SERVPRO of Northern Las Vegas to establish your Emergency READY Profile.

Advantages of the SERVPRO Emergency READY Profile

  • A no-cost assessment of your facility.
  • A concise profile document that contains only the critical information needed in the event of an emergency.
  • A guide to help you get back into your building following a disaster.
  • Establishes SERVPRO of Northern Las Vegas as your disaster mitigation and restoration provider.
  • Identification of the line of command for authorizing remediation work to begin.
  • Provides facility details such as shut-off valve locations, priority areas, and priority contact information.

SERVPRO is Here to Help

6/12/2019 (Permalink)

There is no disaster that hits home quite like disaster to your property, home, or business. When you have suffered a fire, water, or mold damage, you don’t have time to waste searching for a company to fix your property. When disaster strikes, depend on SERVPRO of Northern Las Vegas. Whether the job is big or small, your local SERVPRO of Northern Las Vegas  will be there to help make it “Like it never even happened.” so you can get back to your home or business and on with your life. In this issue, you will find information on the mold mitigation and remediation process and what may take place if you are dealing with a mold loss. There’s also information on a service you may never think you’ll need: hoarding cleanup. It’s good to know SERVPRO of Northern Las Vegas is there if you ever need them. If you’re in need of cleanup and restoration services, call SERVPRO of Northern Las Vegas today.

Hoarding: a Serious Situation

6/3/2019 (Permalink)

According to The Mayo Clinic, “Hoarding disorder is a persistent difficulty discarding or parting with possessions because of a perceived need to save them. A person with hoarding disorder experiences distress at the thought of getting rid of the items. Excessive accumulation of items, regardless of actual value, occurs.” Many people with hoarding disorder do not find their habits to be a problem. Hoarded items are often things others would throw away or look at as junk or garbage such as old newspapers, junk mail, or packaging.
Hoarding can lead to homes filled with extreme clutter to full capacity from years of accumulation, making living conditions unsanitary and crowded. Bugs, fleas, rats, and other vermin may be present, at which point an exterminator would need to be called. At times, hoarding may spread to outside the home as well, to storage facilities, or even the garage or yard.

SERVPRO of Northern Las Vegas encounter hoarding situations several different ways. Often, we are called for a fire or water loss and find the hoarding situation when they arrive on-site. We will communicate with the insurance company regarding their contents coverage, and after approval, contents can be packed out and possibly cleaned, dried, and stored by the SERVPRO of Northern Las Vegas or relocated to a storage facility so work on the fire or water loss can begin.
Another way we encounter hoarding jobs is through calls from landlords, case workers, real estate agents, or family members, often after the death of a loved one. In these situations, the crew will see if they should look for any items of importance while they clean the job. Sometimes family members will come and try to help the hoarder sort through their contents as well.

Each case is very different, and hoarding jobs are often sensitive situations, but SERVPRO of Northern Las Vegas are here to help make it “Like it never even happened.” If you encounter a hoarding situation at one of your properties or with your insureds, call  SERVPRO of Northern Las Vegas today.

Call the Cleanup Team that is Faster to any Size Disaster

5/31/2019 (Permalink)

Your disaster may not always be fire and water related, but at SERVPRO of Northern Las Vegas, we are still here to help when it comes to other situations. Inside this issue, biohazard, crime scene cleanup, and vandalism services are highlighted. These are services you may never think of until a related disaster strikes you or your insured’s home, business, or property. Equipped with the knowledge, experience, and training, we will start helping the moment you call.
In this issue, we also look at National building safety month. This month brings awareness to industry professionals as well as the general public on keeping the buildings they enter on a daily basis safe and up to codes. This month is presented by the International Code Council (ICC). Check out the disaster safety and mitigation tips from the ICC to help you plan for events such as high winds or hurricanes, tornadoes, wildfires, or floods. When disaster strikes, make sure you have experienced professionals on the line. No matter how big or small, SERVPRO of Northern Las Vegas will be ready to help make your property damage “Like it never even happened.”

Destroy Odors with Deodorization

4/7/2019 (Permalink)

Even a small fire can cause odors for years to come if the affected areas are not properly cleaned and deodorized. Fire, smoke and soot damage in your home or business can create unpleasant and potentially permanent problems.

As various materials burn, the smoke produced travels throughout the structure, leaving odorous residues and deposits on surfaces and in hard-to-reach places. Unless fast, professional action is taken, these residues and deposits can cause permanent damage to contents and may result in resurfacing odors.

With technicians certified by the Institute of Inspection, Cleaning and Restoration (IICRC), SERVPRO of Northern Las Vegas provides specialized services that can rid your home or business of offensive odors left by fire or smoke damage. We here at SERVPRO of Northern Las Vegas do not cover up lingering odors with a fragrance; we seek out and remove the sources of the odor. Once the source is found, SERVPRO’s own proprietary line of cleaning products is used to treat and prevent the odor from returning. Any restorable items in the affected areas will also be professionally cleaned and deodorized, including furniture, draperies and upholstery, electronics, art, flooring, walls, ceilings, HVAC air ducts, and more. Ask us to explain the various deodorization methods available and which will work best for you. 

If you or a customer suffer a fire damage or some other accident and require deodorization services, contact SERVPRO® of Northern Las Vegas. Whether it’s fire, water, or mold damage, or just a stubborn odor that refuses to go away, we’ll help make it “Like it never even happened.”

What to do Before Help Arrives

4/2/2019 (Permalink)

A fire can leave behind soot, smoke damage and a host of other problems. Ceilings, walls, woodwork, carpeting, and floors will often need a thorough professional cleaning. If your home or business suffers a fire, it is important to take the appropriate steps to prevent further damage until SERVPRO of Northern Las Vegas arrives. The following tips may help reduce damage and increase chances of a successful restoration. 

DO: 

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpet.
  • Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork.
  • Place dry, colorfast towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer/refrigerator completely and prop doors open to help prevent odor.
  • Wipe soot from chrome kitchen/bathroom faucets, trim and appliances, then protect these surfaces with a light coating of lubricant.
  • If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks and tubs to avoid freezing pipes and fixtures.
  • Change HVAC filters; leave system off until a trained professional can check the system.
  • Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.

DON'T: 

  • Don’t attempt to wash any walls or painted surfaces without first contacting SERVPRO of Northern Las Vegas, 702-656-0230.
  • Don’t attempt to shampoo carpet or upholstered furniture without first consulting SERVPRO of Northern Las Vegas. 
  • Do not attempt to clean any electrical appliances (TV sets, radios, etc.) that may have been close to fire, heat or water without first consulting an authorized repair service.
  • Do not consume any food or beverages that may have been stored close to fire, heat or water, as they may be contaminated.
  • If ceiling is wet, do not turn on ceiling fans.
  • Wiring may be wet or damaged and cause electrical shock, and air movement may create secondary damage.
  • Don’t send garments to the dry cleaner.
  • Improper cleaning may set in smoke odor.

Is Your Exit Plan in Place?

4/2/2019 (Permalink)

Every second counts during a fire. In a matter of moments, a small flame can turn into a major fire, making it critical to be prepared by having an escape plan in place. A survey conducted by the American Red Cross shows only 26 percent of families have developed and practiced a home fire escape plan. Once a plan is developed, it is critical everyone in the home understands the plan; the best way to do this is by practicing the escape plan at least twice a year. The following are a few suggestions to help you develop an emergency escape plan for your family. 

Draw a map of each level of your home and show all doors and windows. Find two ways to get out of each room. Make sure all doors and windows that lead outside open easily. 

Consider escape ladders for sleeping areas on the second and third floor. Only purchase collapsible escape ladders evaluated by a recognized testing laboratory. Store them near the window where they will be used. 

Choose an outside meeting place a safe distance in front of your home where everyone can meet after they’ve escaped. Make sure to mark the location of the meeting place on your escape plan. 

Teach children how to escape on their own in case you cannot help them.

Plan for everyone in your home with special considerations for elderly or disabled individuals. 

Practice your fire escape plan at night and during the daytime. 

Escape Planning for Your Business

Although an emergency escape plan is not required for all businesses, Occupational Safety and Health Administration (OSHA) recommends building an emergency action plan to protect yourself, your employees, and your business during an emergency situation. OSHA suggests the following steps when developing such a plan. 

Organize an Emergency Preparedness Procedures review with employees to review your company’s emergency plans. You may wish to select an individual or team of individuals to lead and coordinate your emergency plan. 

Once a plan is developed, post evacuation procedures, including routes and exits, where they are easily accessible to all employees. Ensure all exits and routes are clearly marked and well lit, wide enough to accommodate the number of evacuating personnel, and unobstructed and clear of debris at all times. 

Conduct office evacuation exercises and drills. Designate a safe spot outside of the facility where employees can regroup, recover and conduct a head count. Once completed, evaluate how well the plan worked and if additional training or exercises are needed.

Tips provided by the National Fire Protection Association and the Occupational Safety and Health Administration.

Extreme Heat

12/13/2018 (Permalink)

With summer right around the corner, it is time to consider safety precautions for extreme heat in the coming months. Heat affects all people, but especially the young, elderly, sick, and overweight. Urban area residents also have a greater chance of being affected than those who live in rural areas due to the heat island effect.

According to the EPA, “the sun can heat dry, exposed urban surfaces, such as roofs and pavement, to temperatures 50–90°F hotter than the air, while shaded or moist surfaces—often in more rural surroundings—remain close to air temperatures.” These surface heat islands are strongest during the day when the sun is shining, while the atmospheric heat islands are more likely after sunset “due to the slow release of heat from urban infrastructure.”

Whether you are in an urban or rural area, there are several things you can do to prepare for and prevent extreme heat from affecting you. If possible, stay indoors in air conditioning. Be sure to check on your pets who may be outdoors or bring them inside. Stay hydrated and limit alcohol and caffeine intake.

If you must go outside, wear loose-fitting, light-colored clothing, and be sure to apply sunscreen often. Pay attention to signs of heat exhaustion, which are heavy sweating; weakness; cold, pale, and clammy skin; nausea or vomiting; and fainting, according to the Center for Disease Control and Prevention (CDC). Heat exhaustion can lead to heat stroke, which is life-threatening. Signs of heat stroke are a high body temperature (103°+), rapid and strong pulse, and possible unconsciousness. If you think someone has heat stroke, call 911 immediately and move the person somewhere cool. Reduce body temperature with cool, wet cloths or a bath. Do not give a person with heat stroke fluids, and treat the situation as a serious medical emergency (CDC).

If you live in a humid climate, be aware of the heat index. The heat index factors in the humidity, which can make the temperature feel 15° hotter.Extreme heat is a serious danger. For more information on preparation and prevention, visit ready.gov or cdc.gov. 

Extreme Heat Safety Tips to Prepare Your Home

  • Install window air conditioners snugly; insulate if necessary.
  • Check air-conditioning ducts for proper insulation.
  • Install temporary window reflectors (for use between windows and drapes), such as aluminum foil-covered cardboard, to reflect heat back outside.
  • Weather-strip doors and sills to keep cool air in.
  • Cover windows that receive morning or afternoon sun with drapes, shades, awnings, or louvers. (Outdoor awnings or louvers can reduce the heat that enters a home by up to 80 percent.)
  • Keep storm windows up all year.

When fire or water damage puts the things that matter most on the line, you need the very best help on the line as well. That’s why knowing the easiest ways to contact SERVPRO of Northern Las Vegas is so important. Just go to SERVPROnorthernlasvegas.com on your mobile phone or call 702-656-0203 to get the team that’s faster to any size disaster. We’re a leader in giving control back to homeowners, property managers, and even entire communities after the ravaging effects of water or fire. So whether you’re responsible for 1,000 square feet or 100,000 – be ready for the worst with the very best: SERVPRO of Northern Las Vegas.

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